Testimonials

Cathy M.

I’ve been going to Jay and his colleagues for over 30 years.  They are simply the best as far as personality, caring and expertise.  They took great care of both my kids and I would highly recommend anyone to visit Dr. Jay Epstein in Lynn, MA  for your total dental care!


Roger M.

The whole staff at Jay Epstein’s office are top phenomenal.  The primary people I have dealt with are Cheryl, Emily and Jay. I have been with them for several years and I would not go anywhere else. I started years ago with rotted teeth, swollen gums and a poor overall dental condition. Today I have excellent dental work and I can be proud to smile and show off.  Cheryl has a great sense of humor and really helps the patient relax in a situation which can often be uncomfortable or stressful.  Best hygienist ever. Emily and Jay have also been friendly, professional, informative and comforting when procedures were needed. I would highly recommend this business to anyone who wants top notch service.


Catherine C.

I have been a patient of this practice for over 30 years.  Even when I moved out of the area I never thought twice about switching to another office.  My regular hygienist, Cheryl, is like an old friend that I get to visit every 6 months.  She is great, thorough and never makes me feel like my cleanings are being rushed. The dentists in the office, Paula and Jay, have never made me feel nervous about anything and they all genuinely care about their patients.  I  have a one-year-old son and plan on taking him here for his future dental needs. He will be the 3rd generation of patients from my family. Highly recommended.


Peter H.

What an amazing experience! The location is great with a nice parking lot! There was barely any wait time. (Make sure to print out the patient paperwork from the website and fill it out ahead of time.) I got in and got out in no time. Dr. Jay, Carol and Kim were amazing! They had a great sense of humor and they did a fantastic job.  The staff was really friendly and the service was GRADE A QUALITY. They do follow-up calls to make sure you’re okay. They send text message reminder (optional) for your appointment.  Everyone was very welcoming, helpful, informative and professional. I’m so happy to find a Dentist home!


Diane H.

Great experience having Joy as my hygienist! She is very caring and considerate! I am no longer afraid to have my teeth cleaned!


Angela M.

Best dental office ever. Dr. Jay, Dr. Paula and Cheryl my hygienist.  Professional & friendly staff. My family has used this office for over 17 years. I would never go anywhere else.


Corey C.

Every time I come to Dr. Epstein’s office, I leave with a big smile (pun intended!). Highly recommended.


Robert W.

Fantastic Experience! I had not been to a dentist in many years (my own fault) and developed a toothache. I called Dr. Epstein’s office late one-day last week and spoke to a woman named Kim who, within minutes, stated I could be seen by Dr. Paula Wrenn the next day. I went online and filled out the New Patient Forms. When I arrived, I was greeted by Kim and within minutes I was in the dentist’s chair speaking to Dr. Wrenn who listened to my concerns (Anxiety) and my medical issues. Shortly thereafter, x-rays were taken. Dr. Wrenn took the time to explain my dental problems in a very clear and concise manner. Not only being compassionate and professional, she showed me the x-ray and pointed out the problem with the tooth…and might I add…she can draw.  Yes, she drew a picture of the problem tooth describing the problem and the best approach to solving the problem. While still in the dentist’s chair, Dr. Jay Epstein also took the time to welcome me and reviewed the x-rays, took a look at my teeth and conversed with Dr. Wrenn, and my dental plan was put into place.  I would be remiss if I did not mention the other women whose names I do not know yet that assisted.  They too were welcoming, understanding and made me feel comfortable.  I am sure not many people look forward going to the dentist.. but if you must go (and you should, do not wait for a toothache) and are looking to be treated professionally with compassion and made to feel as comfortable as possible…Look no further than Dr. Epstein and Dr. Wrenn.


Judy M.

Dr. Jay Epstein is my superhero! When I first saw him, I was basically toothless save for six teeth glued onto three short stubbly teeth in the front.  I had seen several dentists in the Atlanta, Ga area and was told I had nothing to work from. Bones and ridges were gone completely from the bottom and I had a large overgrowth of bone on the top. It took awhile. It wasn’t overnight but bit by bit Dr. Epstein plodded through each visit.  He was so patient and kind. His hands were gentle and I felt like each tooth was placed with compassion, care and professional expertise. I feel beautiful. Thanks so much Dr. Jay, Carol and team.  I love you all.


Jackie Z.

I’ve been to the office a few times and can honestly say it’s the only dentist office I feel comfortable in. I’m a person who needs some serious medication before even mentioning the word “dentist” let alone to actually consider walking into an office. I’m what some would call an “extreme case” yet this is the only place I’ve ever been able to walk into alone! (A personal achievement!)

The office is always spotless and everyone is always smiling. I personally see Dr. Paula Wrenn who is the loveliest most soft-spoken woman with the most comforting smile I’ve ever seen not to mention she has the patience of a saint! She always takes her time waiting for the numbness to set in and so unbelievable gentle I can hardly even tell things are being done. Plus, she works so fast and with such precision that she finishes in no time at all! I cannot rave about her enough! I always leave smiling, calm and confident.  The whole staff is so accommodating to all kinds of temperaments and are so welcoming it's almost always hard to leave, like when you’re visiting old friends and you just never want the time to end.

I recently met the loveliest woman who turned out to be Dr. Epstein’s wife who greeted me with the warmest smile I’ve ever seen and struck up a casual conversation while I was checking out.  She was so happy that  it made me actually want to post a review which is something I never ever thought I would ever do (ESPECIALLY FOR A DENTIST OFFICE!)

I could go on all day about the pleasures I’ve had within my few visits to the office but the only way for you to understand is to book the earliest appointment that you can.


Michael

For over 20 years I have been going to Jay Epstein.  His entire staff is incredibly nice and they really care about their patients.

When I have called with a dental emergency they always figure out a way to fit me in.  The call the next day to make sure that everything is ok is also appreciated.

Hygienist Cheryl rocks! Does a great job and is so nice.


Ed R.

Love Jay…so knowledgeable and smart! We’ve been going to him for years and he never disappoints! Jay has always been able to find solutions to problems, big or small.  Amazing! Jay, Paula, Cheryl, Carol as well as the girls at the front desk are great.  You won’t be disappointed. The e-mail reminders are easy to confirm your appointment.


Kelly O.

This is the best dental office on the North Shore! The entire staff is welcoming and always helpful.  Dr. Wrenn is an amazing dentist and her assistant Claudia is wonderful.  I highly recommend you check them out.


Todd

I have used Dr. Epstein now for almost 12 years.  In all the years I have gone to him, he has always been gentle with my care.  I have a phobia of dentists since my heart attact at age 28.  He wasn't my dentist the time but I have always equated dental work with my episode.  I was fortunate to have him take me on as a patient and my daughter too.  He always  has the office check to make sure I am OK after dental work.  He has always reassured me to not worrry about the cost because he is genuinely concerned about my teeth and not the pocket book (which bless him I've been on his chair for 2 hours and even falling asleep and biting his hand!) That said not only is he a gentle dentist but his staff is the same.  They all have great sense of humors but are also professional.  I wouldn't anybody else but him and the colleagues in his office.


NB  E.

This dental office doesn't even feel like a dental office!  Everyone is super friendly right when I walk in the front door.  I always feel comfortable with Debbie (the hygienist) and Jay, they know so much about the field of dentistry and are good at explaining everything to me. I sometimes get anxious about going to the dentist, but I really like how the office got noise-canceling headphones!  I can't hear a thing when I'm in the chair and can play my own music if I want.  I highly recommend this practice if you're looking for a great and positive experience!


Joel L.

This is a great dentist for all your dentistry needs.  Warm, friendly, understanding and patient.  Great staff, efficient, great prices and clean airy open and comforting office space. Parking and location is great as well.  If you have any dentistry needs for your or your entire family, I highly recommend.


Xindi U.

How many people can say they look forward to visiting their dentist...I do...The only negative I can say is...I WISH I FOUND THEM YEARS AGO!!!


Cindy

First time in my life, I actually look forward going to my dentist appointments!

I actually sometimes fall asleep in the chair!

How many of y'all can say that about your dentist office?! From front of the house to the back offices, all staff are great here!!

AND DEB IS THE BEST!


Joshua W.

Been coming here for over 10 years.  Won't even consider going anywhere else.  A++++++++++


Robert M.

Great office and staff never had anything but great visits. Whether it's for a cleaning or any other procedure I've had nothing but great service and would recommend them to anyone.


Erin M.

I had an excellent experience at Dr. Epstein's office this morning.  A warm and friendly greeting upon arrival.  Familiar faces - staff stay here for a reason.  Likely the same reason I am here today.  The waiting room nice and sunny with lots of good magazines, etc.  even a fish.  I didn't have time to sit though because Cheryl Shkliew, "my hygienist", promptly escorted me back for my cleaning.  I call her "my Cheryl" because I have been coming to her & this practice for 10+ years.  Superior workmanship, great personality, above and beyond customer service...that is Cheryl.  I leave the dental office with a smile - how many people can say that?  So now my husband comes too.  And he loves it.  Thanks Cheryl!  Thanks Paula for your kind manner & detailed inspection!  Thanks Jay!  My teeth and gums feel like glass.  I'll be back for as long as you are there and I am here.


Beth S.

Joy and Jay are the best team - for someone who gets nervous about getting my teeth cleaned and any dental work, they always make me feel extremely comfortable.  I've been seeing both of them for most of my life.  Despite moving, I will continue to fly back up north for dental care because of the excellent work that they do.  The entire staff is extremely friendly,and has watched me grow up, so it's always nice to get to catch up with them.


Joshua N.

As far as dentists go they are top notch.  I've had lots of dental work done in my life (much of which started when I caught a baseball bat with my mouth many years ago), but Dr. Joseph at this practice has always taken care of my dental needs.  From bonding, to whitening, and the semi-annual cleanings, I've never had a bad experience.  Dr. Joseph is enthusiastic and had a great chair-side manner.  The staff and hygienists are also phenomenal.  Your teeth will feel brand new once they've been flossed and cleaned by Cheryl! Another thing that I like is that they are not pushy on additional services they offier.  In the past (at other dentists) they are always trying to sell me on whitening, or some fancy toothbrush, etc.  I would highly recommend them to anyone in the greater Boston area!


Jessica S.

I have been a patient of Dr. Epstein all my life and he has been great!  The office is very welcoming and I always enjoy seeing the hygienists that work at the office.  He is very knowledgeable, comical, and approachable.  The office is very clean and organized.  I totally recommend  his practice!


Valerie J.

I have been a patient of Dr. Jay Epstein's for over a year now, and I cannot say enough good things about this office.  All of the staff are extremely personable, professional and helpful.  The dental hygienists are excellent, they don't stab you in the gums the entire time and they have a plethora of flavors for the tooth polishing stuff.  After a very thorough cleaning and exam, my dentist, Dr. Joseph came in to review my x-rays with me, discuss my oral health, and to answer all of my questions about next steps and the next visit.  She was attentive, patient, friendly and knowledgeable.  Basically, a great experience and one that my teeth and I highly recommend.


Laura E.

I am a lifelong patient of Jay's and am so thankful to have found such a warm, friendly and knowledgeable dentist.  I am always anxious about getting dental work done, but Jay and his team have always made me feel comfortable and supported.  I moved out of state 5 years ago, and still make the trip to Lynn for my dental care.  I would highly recommend this practice! 


Pam G.

I have been going to this office since I've had teeth, when it started with Dr. Garber. I am now 47 and still going there, even though I've moved 35 miles away. It is definitely worth the trip. Cheryl is my hygienist and also a childhood friend. We always catch up on our lives every six months. Dr. Wrenn is also great. I thankfully have healthy teeth, so I don't get to associate with Dr. Epstein too much. However, the times that I have, he's also been great. In fact, the whole office is very nice. I will be going to them as long as they're around!


Judi G.

I have been a patient of Jay's for 25 years.  Quality work and super friendly staff.  I highly recommend you make an appointment with Jay.  You won't be disappointed!


Reggie E.

This guy is just the best!

Whenever I move to a new town, it's always crucial to me to get a great doctor, mechanic and dentist.  Sometimes it takes a while...but I'm new to Boston's North Shore, and I'm so grateful to have found this one--this practice is absolutely the best.  Dr. Epstein is wise, funny, approachable, knowledgeable, and isn't out to do more than is necessary -- always critical with a dentist.  Everyone in the office seems to enjoy being part of the team (Carol is great!)--and I have never had to wait more than a minute or two in the office.  It's vital to me to have my dentistry needs well taken care of...and Jay Epstein is the best dentist I've ever had--bar none.


Elizabeth P.

Jay is a great dentist.  I have been a patient for more than 30 years.  He takes great pride in his work and is a perfectionist about making a bite feel right or will work with patients on thoughtful options for treatments...not always going for the most expensive.  His staff is great, hygienists are top notch.  His practice is great for kids and adults. I highly recommend.


Bill H.

I have been going to this dentist for many years the attention to detail and excellent job performed by the hygienist Joy is the main reason I've stayed at this office. She is an asset to the whole team there.


Lisa

The people in this office are fantastic. Don't let the location fool you. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I really admire them for being more than willing to respect the opinions of other professionals in the field. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.


Mike

They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I was completely satisfied with my visit and feel that it was time and money well spent. I am lucky to have found such a great dentist. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. The office was very easy to locate. I didn't have any trouble finding it at all. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.


Amylee D.
Lynn, MA

I just went here, literally got back five minutes ago. He was wonderful. I was a little apprehensive about his youthful, exhuberant character, but I think that was because I am so used to being around dried-out dentists. He really went above and beyond. He explained things to me that nobody else would care about (e.g., how my teeth formed as a child that caused a deviation in my teeth that he noticed). He also fixed ridges that I hated and divets in the front of my teeth that are cosmetic problems only, pro bono, just because he had the time, I guess. Any who, my husband and I go there now, and I intend to stay. Currently, I have Delta Dental PPO, and he is an in-network provider.


Jay A.
Marblehead, MA

I have been a patient for the last 13 years and I think Jay is a great dentist and Cheryl a great hygienist and everybody in the office is extremely nice.


Katerina G.

Nothing but good things to say about this office. First and foremost, I always hated going to the Dentist. This specific one made me change my mind altogether, their kind, friendly, caring, and honest attitudes put me at ease every visit. Cheryl is my absolute favorite, she always gives me a thorough cleaning and talks to me as if we've been friends for years. I will remain faithful to this office as long as I can because I have no reason to go elsewhere. Also, they are extremely clean and I never have to worry about cleanliness. I would absolutely recommend this office to anyone. Best of Lynn, please keep up the good work.


Anonymous

They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.


James F.
North Andover, MA

I've been a patient of Dr. Epstein's for 20 years. He's the best DMD out there. He still takes the time to explain things to you and really cares about your dental health.


Anonymous

I have been going here for many years. Jay and his staff are always friendly and courteous. I have never had an issue with getting in for an emergency, they are very good with confirming appointment times by phone, and they keep a waiting list for cleaning appointments when needed. I would highly recommend this office.